Endocrine

Francis Clifford Arce, MD, FACE (Practice Team Provider) 

• Earned medical degree from the University of Santo Tomas in the Philippines

• Diplomat of the American Board of Internal Medicine and board certified in Endocrinology and Metabolism

• Works together with the primary care and/or referring providers in the management and treatment of endocrine related  conditions

• Help patients with their health concerns, issues and assist in choosing the best treatment option 

Jennifer L. Nichols, FNP-C  (Practice Team Provider) 

• Earned NP certification at SUNY Upstate Medical University and National Certification by the American Academy of Nurse Practitioner

• Collaborates with the specialist in the care and management of patients

• Attends to patient seen for urgent visits

Susan Squadrito, RN  (Referral Coordinator)

• Registered Professional Nurse

• Coordinates with the Primary Care and/or Referring Provider's office

• Triage and schedules new patient referrals based on urgency

• Triage calls from patients and providers

• Provides patient education and training on meter and pump use

Jan Donovan, LPN  (Liaison Officer)

• License Practical Nurse
• Coordinates exchange of information between the hospital, Nursing homes, Urgent care and emergency room as well as with the primary care providers office for established patients
• Send reminders to establish patients and/or Family/Caregiver
• Administers medication
• responsible with insurance pre-authorizations

Sarah Davis  (Discharge Coordinator)

• Reviews the providers plans with the patients
• make necessary arrangements for ordered tests and referral
• helps schedule appointments
• Assist with patient portal use
• (315) 216-4871

Jenna Bailey  (Data Manager)

• Enters and updates all pertinent data into the patient's electronic medical record
• Confirmation of appointments
• Reconciles ordered tests and corresponding results
• (315) 216-4871

Agnes Philipps (Billing Staff)

Mellissa Treasure (Billing Staff)

• Handles billing, insurance and accounting issues

• (315)216-6865

Eileen McManus (Office Manager)

• Receives complaints
• Performs Quality Assurance
• (315) 216-6865