Your Care Team


We work together to provide our patients the best care possible.

Francis Clifford Arce, MD, FACE (Practice Team Provider) 
  • Earned medical degree from the University of Santo Tomas in the Philippines

  • Diplomat of the American Board of Internal Medicine and board certified in Endocrinology and Metabolism

  • Works together with the primary care and/or referring providers in the management and treatment of endocrine related  conditions

  • Help patients with their health concerns, issues and assist in choosing the best treatment option 

Jennifer L. Nichols, FNP-C  (Practice Team Provider) 
  • Earned NP certification at SUNY Upstate Medical University and National Certification by the American Academy of Nurse Practitioner

  • Collaborates with the specialist in the care and management of patients

  • Attends to patient seen for urgent visits

Susan Squadrito, RN  (Referral Coordinator)
  • Registered Professional Nurse

  • Coordinates with the Primary Care and/or Referring Provider's office

  • Triage and schedules new patient referrals based on urgency

  • Triage calls from patients and providers

  • Provides patient education and training on meter and pump use

Jan Donovan, LPN  (Liaison Officer)
  • License Practical Nurse
  • Coordinates exchange of information between the hospital, Nursing homes, Urgent care and emergency room as well as with the primary care providers office for established patients
  • Send reminders to establish patients and/or Family/Caregiver
  • Administers medication
  • responsible with insurance pre-authorizations
Sarah Davis  (Discharge Coordinator)
  • Reviews the providers plans with the patients
  • make necessary arrangements for ordered tests and referral
  • helps schedule appointments
  • Assist with patient portal use
  • (315) 216-4871
Jenna Bailey  (Data Manager)
  • Enters and updates all pertinent data into the patient's electronic medical record
  • Confirmation of appointments
  • Reconciles ordered tests and corresponding results
  • (315) 216-4871
Agnes Philipps (Billing Staff)
Mellissa Treasure (Billing Staff)
  • Handles billing, insurance and accounting issues

  • (315)216-6865

Eileen McManus (Office Manager)
  • Receives complaints
  • Performs Quality Assurance
  • (315) 216-6865