Your Care Team
We work together to provide our patients the best care possible.

Francis Clifford Arce, MD, FACE (Practice Team Provider)
-
Earned medical degree from the University of Santo Tomas in the Philippines
-
Diplomat of the American Board of Internal Medicine and board certified in Endocrinology and Metabolism
-
Works together with the primary care and/or referring providers in the management and treatment of endocrine related conditions
-
Help patients with their health concerns, issues and assist in choosing the best treatment option
Jennifer L. Nichols, FNP-C (Practice Team Provider)
-
Earned NP certification at SUNY Upstate Medical University and National Certification by the American Academy of Nurse Practitioner
-
Collaborates with the specialist in the care and management of patients
-
Attends to patient seen for urgent visits


Susan Squadrito, RN (Referral Coordinator)
-
Registered Professional Nurse
-
Coordinates with the Primary Care and/or Referring Provider's office
-
Triage and schedules new patient referrals based on urgency
-
Triage calls from patients and providers
-
Provides patient education and training on meter and pump use
Jan Donovan, LPN (Liaison Officer)
- License Practical Nurse
- Coordinates exchange of information between the hospital, Nursing homes, Urgent care and emergency room as well as with the primary care providers office for established patients
- Send reminders to establish patients and/or Family/Caregiver
- Administers medication
- responsible with insurance pre-authorizations


Sarah Davis (Discharge Coordinator)
- Reviews the providers plans with the patients
- make necessary arrangements for ordered tests and referral
- helps schedule appointments
- Assist with patient portal use
- (315) 216-4871
Jenna Bailey (Data Manager)
- Enters and updates all pertinent data into the patient's electronic medical record
- Confirmation of appointments
- Reconciles ordered tests and corresponding results
- (315) 216-4871


Agnes Philipps (Billing Staff)
Mellissa Treasure (Billing Staff)
-
Handles billing, insurance and accounting issues
-
(315)216-6865
Eileen McManus (Office Manager)
- Receives complaints
- Performs Quality Assurance
- (315) 216-6865
